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Quality Guaranteed, Sustainable pre loved clothing, saying NO to fast fashion.
RETURNS & REFUNDS & SHIPPING POLICY
Return Period:
We accept returns within 14 days of delivery. Items must be returned in their original condition with all tags attached and in the same state as when received.
Return Shipping Costs:
Customer Responsibility: Return shipping costs are at the buyer's expense for the following reasons:
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Ordered by mistake
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Change of mind
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Wrong size selected
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No longer wanted
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Style preference changes
We Cover Shipping Costs: Wear It Again will cover all return shipping costs when items are:
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Damaged during transit
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Not as described on our website
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Significantly different from photos
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Defective or faulty
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Wrong item sent in error
How to Return
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Contact us at returns@wearitagain.co.uk within 14 days
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Include your order number and reason for return
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We'll provide return instructions and address
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Package items securely in original packaging where possible
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For our-fault returns, we'll email a prepaid return label
Refunds
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Refunds are processed within 5-7 business days of receiving returned items
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Refunds issued to original payment method
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Original shipping costs are non-refundable (except for our-fault returns)
Non-Returnable Items
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Items returned after 14 days
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Items damaged by customer use
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Items without original tags
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Intimate apparel for hygiene reasons
For any questions, contact us at contact@wearitagain.co.uk
Shipping Information
We offer standard shipping on all orders.
Delivery typically takes 2–5 working days once it's been handed over to the courier
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Shipping costs are as follows:
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Orders up to 10kg: £4.99
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Orders over 10kg: £9.50
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Enjoy free shipping on all orders over £80!
We aim to process and dispatch your order promptly.
If you have any questions about your delivery, please contact us.
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